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What you should expect from your commercial cleaning provider

Turning up to clean as and when agreed, delivering consistently high cleaning standards, regular communication and being flexible to your changing requirements are not unreasonable expectations of your commercial cleaning provider. Please take a moment to consider the following questions about the service you currently receive: Reliability Does your commercial cleaning contractor have provisions in […]

Safe delivery of commercial cleaning is paramount

Health and safety is important for the protection of employees, visitors to your premises and the cleaning contractor’s staff. Not only should a commercial cleaning company ensure premises are clean and infection risks are minimised, they must also have robust procedures and processes in place to safely deliver their cleaning service. If you are looking […]

What is TUPE and how does it affect you?

TUPE stands for the Transfer of Undertakings (Protection of Employment) Regulations 2006. Where TUPE applies, this means that an employee has the right to transfer from their current employer to the new employer under their existing employment terms. It also means that they retain their continuity of service. When choosing a (new) commercial / office […]

Commercial cleaning update: what makes a Minster Cleaner special?

At Minster Cleaning, we pride ourselves on always providing an exceptional commercial cleaning service to our clients. Having teams of highly motivated and well-trained cleaning operatives is key to achieving this. All Minster cleaners are 100% behind our customers. It’s part of what makes them special. Being a Minster cleaner means being part of a […]

Great feedback from our customers!

At Minster Cleaning we make sure we contact our customers regularly. This allows us to ensure they remain happy with our service. It also alerts us to any issues which can be addressed quickly before they become problems. We are proud of the feedback we receive about our service and members of the Minster Cleaning […]

Why should I use a contract commercial cleaning company?

There are several reasons why you might consider using a contract commercial cleaning company for your cleaning needs. Here are some key benefits: Professional Expertise: Contract commercial cleaning companies specialise in providing professional cleaning services. They have trained and experienced staff who know the best practices, techniques, and use of appropriate cleaning products for different […]

Communication: the key to a great commercial cleaning service

Poor communication can cause a breakdown in the relationship between a customer and a supplier. For office and commercial cleaning companies, this can ultimately lead to a customer cancelling their contract. As well as lost revenue for the supplier, this is not beneficial for the customer because of the disruption in service and the time […]

A Happy Workforce Equals Happy Customers!

At Minster Cleaning we know that employee satisfaction is essential in ensuring our clients receive the very best level of service. Happy employees choose to stay with Minster Cleaning and many have been with us for several years. This helps to facilitate a smooth and uninterrupted service for our customers. They are also willing to […]

Time to renew your office cleaning arrangements in 2023?

Whether you used a contractor or managed your cleaning in-house, how pleased were you with your office cleaning arrangements last year? Consider whether you were happy with the following: Quality of cleaning Consistency of cleaning standards Reliability (of cleaning operatives) Flexibility of service Overall value for money If you weren’t entirely satisfied with the above […]

5 benefits of a single source supplier

Keeping your premises clean and hygienic is important in keeping visitors and employees safe and creating the best impressions with them. Not only should regular office cleaning be carried out on an ongoing basis, but there are also other periodic requirements you will need to consider to ensure your building is safe and welcoming. These […]