Minster Cleaning Devon and Cornwall have been providing office and commercial cleaning services to the south west for over 30 years, with the current owners taking over in September 2023.
Trust by our many customers to keep their premises spotless, we know that service reliability is just as important as standards of cleaning. We also provide ourselves on providing cleaning that is in line with the NHS Standards of Healthcare Cleanliness to help you meet the relevant CQC requirements.
We provide daily cleaning to Wycliffe Surgery, a doctors surgery with 18 rooms over 2 floors. We provide 2 cleaners who work for 11 hours each a week.
We asked that what they think of our service.
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What are the benefits of outsourcing your cleaning to Minster Cleaning?
Maintaining a high standard of cleanliness and infection control, staff are trained in cleaning procedures and use appropriate cleaning products and equipment. The company is responsible for recruitment, training, supervision and provide cover for staff sickness.
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Are you happy with the level of contact that you receive from the Minster Cleaning team?
I am happy with the level of contact I have and they are responsive to any issue we have and deal with them promptly.
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Our values are reliable, consistent, trustworthy, flexible, friendly and great value. Do you agree that we uphold these values?
I agree that the company upholds its values. They provide a dependable service, respond promptly to needs and are professional and approachable.
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Would you recommend Minster Cleaning to another company and why?
Yes, I would recommend this company to another organisation. Although we have experienced a few issues with the standard of cleaning due to the time allocated for the service, these concerns were addressed quickly. The company listened to our feedback, rectified the issues, and went above and beyond to support us during our CQC inspection. Their responsiveness and willingness to help have given us confidence in the service they provide.
For more information and a free, no obligation quotation, please contact us today!