We work to the BICSc* Cleaning Standards Specifications. Regular site inspections are undertaken by our supervisors so that these high standards are maintained. Our site inspection forms allow clients to comment on and rate the service they receive. *(British Institute of Cleaning Science)
All our staff undertake a thorough induction process. We also have an in-house BICSc* qualified assessor, allowing staff to be trained to accredited BICSc standards. This includes the BICSc licence to practise and ongoing skills from the BICSc Cleaning Professionals Skills Suite. *(British Institute of Cleaning Science)
We provide our clients with a quality, value for money service at a fair price. Our charge rates are competitive and reflect location and specific requirements. In order to fully understand your service needs and provide you with a quotation, a detailed survey of your premises will be undertaken.
As a Minster Cleaning Services client, you would have a dedicated supervisor to answer any queries and, in the unlikely event of an issue arising, to quickly address this for you. Our friendly office team are also available during office hours.
To maintain service consistency, clients are each assigned regular cleaning operatives. Our mobile team cover periods of absence, referring to your on-site cleaning specification and schedule to ensure a seamless service is provided.
We have a dedicated team of mobile cleaning operatives to make sure our service to you is reliable and consistent. Their role is to cover absences, whether due to sickness or holidays.
Office and Commercial Cleaning services are available throughout The Medway Towns including Rochester, as well as Chatham and Gillingham, Rainham, Strood and a number of outlying villages which form a single large urban area.
Rochester is part of the Medway Towns and is steeped in history dating back to the Roman times and are home to the magnificent Cathedral and Norman Castle. Charles Dickens, who lived nearby based many of his novels in the area. Rochester has some of the most highly regarded schools, including Kings School and St Andrews School. With the new train station, it is ideal for commuters with its access to the High Speed link and is also close to motorway links providing access to both London and the Kent coast.