Minster Cleaning Northamptonshire have been providing office cleaning for AM Labels Limited since 2012 – 4 years at this building and 10 years at their previous office. It is a two storey office block, containing 10 rooms and an open plan area. One cleaner 3 days a week supports the general office cleaning that is provided, with occasional additional services such as carpet cleaning and floor scrub.
We spoke to them to ask them what they think of the service that Minster Cleaning Northamptonshire provides.
- What have been the main benefits of outsourcing your cleaning to Minster Cleaning?
Peace of mind. Minster Cleaning has never let us down in the two decades we have been working together. Staffing is excellent and consistent, and holidays are covered seamlessly. Should we require additional services, outside the agreed scope, such as carpet cleaning, there is a team available at times to suit us.
- Are you happy with the level of communication and support you receive from the Minster Cleaning team?
The communication is superb with a named and contactable manager. The team always respond within hours, usually quicker, and are always positive. They have a solution for all our needs and have never failed to support.
- Minster Cleaning’s values are to be reliable, consistent, trustworthy, flexible, friendly and offer great value. Do you feel we live up to those values?
We are very pleased with the level and standard of cleaning. When we moved premises the team cleaned the warehouse floor; brilliant team and accommodated us with the time of day that worked for the company. In addition, when we needed further support such as descaling taps, or cleaning the very awkward materials in certain areas of the building there is always someone on the team to manage the request.
- Would you recommend Minster Cleaning to another organisation? If so, why?
I recommend the Minster Cleaning company without hesitation. Friendly, efficient, excellent results and have NEVER let us down.
For more information and a free, no obligation quotation, please contact us today!