Minster Cleaning is proudly celebrating its 40th anniversary in 2022. Minster Cleaning started its journey back in 1982, when Alan Haigh, Founder and Chairman, set up the very first branch in Birmingham.
Alan knew that to successfully grow the business he needed to deliver excellent service and value for money. He therefore ensured the following service foundations were in place right from the start.
Reliability. Alan understood the importance of turning up as promised to clean customer premises. He was therefore as meticulous about managing cover for sickness and absence as he was about cleaning standards.
Consistency. Processes and monitoring systems were established at the outset to ensure cleaning was carried out to the same exacting standards on every visit.
Trust was also paramount. Most customers required out of hours cleaning and Alan implemented rigorous recruitment policies to help safeguard their staff, property and premises. By the late 1980’s, over 100 banks and building societies in the West Midlands trusted Minster Cleaning to clean their premises.
Support. Alan ensured that all cleaners understood just how important it was that visitors and staff walked into an environment that was clean and smelled pleasantly fresh. Furthermore, he ensured that they were supported by dedicated field and office teams, leaving customers free to focus on their day-to-day business with the confidence that the cleaning was in capable hands.
Friendly, flexible and great value! Alan wanted his customers to see Minster Cleaning as a valuable and reliable extension of their team and knew that being friendly, flexible and great value was a service combination they would appreciate.
Fast forward to 2022 and Minster Cleaning now has over 40 branches delivering the same high-quality service to more than 5000 customers across the UK. We would love to do the same for your organisation too!
Please take a moment to check out our reviews from our many satisfied customers, large and small. Feel free to download our free e-book ‘7 essential considerations when looking for a commercial cleaning company’ and, if you would like to find out more about our service, please give us a call or enquire here.