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FAQs – Services & Costs

Accordion Content

Yes. We will work with you to agree and then deliver a cleaning plan based on the ‘National Specifications for Cleanliness in the NHS: Primary Care Medical and Dental Premises’. Our cleaning service includes regular audits and inspections plus managed absence cover to ensure our high standards are maintained, providing peace of mind for ongoing CQC compliance monitoring.

Things to consider when compiling a medical cleaning plan:

  • Functional areas & elements to be cleaned
  • Frequency of cleaning (immediate, daily, weekly, monthly, periodically)
  • Who is responsible for cleaning each element (clinical staff / cleaning contractor/ other)
  • Outcomes expected from cleaning (in line with NHS standards)
  • Frequency of cleaning audits
  • Method statements
  • Risk assessments

Yes – these are usually included as part of our regular contract cleaning service. Tasks in toilets/washrooms would usually include – mopping floors, cleaning and sanitising toilets and urinals, cleaning sinks and taps, wet wiping vertical and horizontal surfaces, wiping wall tiles. Tasks in kitchens would usually include mopping floors, damp wiping work surfaces, cleaning sinks and taps, wiping wall tiles and splash backs. We can also include washing up (loading/unloading dishwashers), cleaning fridges/microwaves and laundering tea towels.

We also offer additional washroom services which include:

  • Washroom consumables
  • Paper and soap dispensers
  • Air fresheners
  • Hand dryers
  • Sanitary and nappy bin services
  • Water sanitising and management systems
  • Vending machines

Our contract cleaning service includes vacuuming carpets. We also provide carpet deep cleaning as an additional service.

Regular vacuuming of your carpets will keep them looking clean, but it will not remove deep down soiling. Regular professional carpet cleaning will remove this soiling and enhance the appearance of your carpets by removing stains, eliminating odours and lifting the pile. Professional cleaning will extend the life expectancy of your carpet.

Our regular cleaning service includes mopping of hard floors. Frequency will depend on the specific requirements of an organisation and would be determined during an initial site visit and survey. We also provide floor treatments as an additional service.

Our charge rates are competitive, and our clients receive a value for money service. What you would ultimately be charged is based on the level of service you require. This depends on a range of factors including the size of your premises and the number of people that work there or visit. Following a detailed survey of your premises, we will tailor a schedule and service that best that meets your cleaning and budgetary requirements.

Regular office and commercial cleaning would usually include vacuuming, dusting wiping surfaces and mopping floors as standard. We also provide a full range of complementary services including washroom services, carpet cleaning, window cleaning, floor treatment and consumables.

General tasks could include:

  • Vacuum carpets
  • Mop hard floors
  • Clean toilets & washrooms
  • Clean kitchens
  • Wipe horizontal surfaces (desks, ledges etc)
  • Empty waste bins
  • Clean internal glass
  • Periodic carpet cleaning
  • External window cleaning

Our service is very flexible and, following an initial site visit and survey, we can tailor and deliver a cleaning plan that meets your organisation’s specific requirements. This can be modified to reflect any changes in your organisation and we can also cater for any ad hoc / unexpected cleaning as required.

General tasks could include:

  • Vacuum carpets
  • Mop hard floors
  • Clean toilets & washrooms
  • Clean kitchens
  • Wipe horizontal surfaces (desks, ledges etc)
  • Empty waste bins
  • Clean internal glass
  • Periodic carpet cleaning
  • External window cleaning