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Minster Cleaning Services Reviews

Average 4.7 out of 5 stars from 42 reviews

Excellent, profesional company would highly recommend

5 /5 stars

Minster are a very approachable and helpful company, CQC stated in the report that the cleanliness of the practice was good.

4.5 /5 stars

Friendly and approachable at all levels within the organisation. Willing to work with and alongside the practice to achieve and maintain standards. A wide understanding of the cleaning standards needed within primary care.

Our cleaner is reliable, thorough, helpful and fantastic at her job.

I find Minster willing and flexible around the practice cleaning needs. Staff are always willing to work with us to make improvements. Service has been reliable and timely to date.

“Friendly staff – efficient – approachable – excellent service”

Continuity and quick response to any issues

Minster Cleaning have a been an integral part in making sure our Surgery is compliant with CQC, I know I can trust them to ensure the building is to standard & all the paperwork is in order so that I can spend more time running the business without having to worry about the cleanliness of the surgery.

I just wanted to say that you have a good team of cleaning staff here and that they are doing a great job.

Dedicated cleaner who we consider to be part of the team here at the surgery. Very diligent cleaning; the standard of which meets CQC and infection control standards. Documents of evidence of cleaning schedule and cleaning audit to support CQC requirements. Regular contact with management.

The same cleaners every week, VERY HARD WORKING

Professional service, delivers what is expected and nothing is too much trouble.

Minster have been cleaning for us since 2001, we are very happy with the service they provide. Whenever I ask for something extra to be cleaned they always go the extra mile and do it for me. They are very professional and friendly.

We are still extremely pleased with the standard of cleaning provided by Minster Cleaning Services, especially our regular cleaner Linda, although any replacement staff members are equally as good.

Minster provide extra cover when needed and the staff are friendly and approachable.

The cleaning is brilliant and so are the cleaners who go well beyond what you would normally expect. A fabulous service.

Minster Cleaning Services has been an excellent choice for our surgery, very happy with the level of service they provide.

I find Minster Cleaning Services to be a very professional, trustworthy company who employ excellent staff. In my dealings with the company, I find them to be very couteous and helpful. They resolve any queries quickly and give feedback.

...As we move towards CQC registration, the professional service offered (by "Minster Cleaning Services") reassures me that by working together, CQC will not be a worrying time...

...When we have had issues, the speed and effectiveness of the response to issues has been fantastic. The regular audits we carry out with Sandra, the Area Manager, allow us to consistently offer high standards of cleanliness and ensure we are offering the highest level of infection control...