We have completed our April Customer Calls and we are delighted to announce that 95% of our clients were extremely happy with our commercial cleaning services in Staffordshire. Only 2 clients gave moderate feedback, noting small grievances. Our Area Manager was straight onto these site’s for a full inspection and retraining of said staff.
Customer feedback plays a vital role in maintaining high standards. Our commercial cleaning operatives are always trained to the highest of standards however issues can occasionally occur in between our regular inspections. We conduct quarterly customer calls to ensure that we are continuously providing a reliable and quality service.
In other news, Stoke on Trent couple ensured that they had the ‘purrrr-fect’ wedding last weekend by inviting their furry feline friends to their ceremony. The couple were married at Newcastle-under-Lyme registry office and were serenaded by an Elvis Presley impersonator. (Source: Stoke on Trent Sentinel)